Dr. Donovan provides Skype and phone consultations for individuals requesting a 'second opinion' for their current diagnosis or treatment plan. Phone and Skype consultations are typically very detailed and take 40-45 minutes (sometimes longer). Skype consultations are strictly one time appointments for Dr. Donovan to provide a second opinion. Follow up consultations (i.e. additional skype or phone appointments) in the future are NOT possible. Patients wishing to become long term patients of Dr. Donovan must see him first in his office in Vancouver.
You may wish to read What to expect during my Skype consultation?
All patients interested in a possible skype consultation are invited to compete the form below as a first step and submit photos and previous blood test results. Once we receive these, our office will contact you.
In order to have a skype consultation, patients must CURRENTLY be under care of a physician for their hair loss as most patients generally return to the care of that physician after their appointment with Dr. Donovan. Skype and phone consultations are generally one-time consultations - meaning that follow up appointments at various intervals in the future are not possible. Patients interested in becoming long term patients of Dr. Donovan's practice should FIRST request a formal in person (office visit) through the Vancouver office. Thereafter, skype and phone consultations may be possible as means of follow up, but all patients of the practice MUST be seen first at the Vancouver office for assessment.
PLEASE NOTE: After we receive your Appointment Request Form (see below for the form), we will reach out to you to request your blood tests, photos and questionnaire. These will be reviewed by Dr. Donovan. Depending on the information provided, we may or may not be able to offer you a skype/phone consultation. Some patients can only be properly evaluated with an in person examination (office visit). We reserve the right to decline requests for skype consultations. In certain situations, an in person examination of the scalp is the only way to diagnose hair loss. Dr. Donovan will tell you whether this is needed after reviewing your photos, blood tests and questionnaire.
All patients requiting a remote consultation with Dr. Donovan MUST ensure that they meet the following four criteria. We regret we are unable to accept requests for appointments unless these four criteria are met:
1. PATIENT HAS SEEN A PHYSICIAN BEFORE ABOUT HAIR LOSS AND IS CURRENTLY UNDER THEIR CARE. Patients requesting a second opinion consultation from Dr. Donovan must presently be under the care of a physician (dermatologist, family physician, hair restoration physician) and has received a diagnosis as to the cause of their hair loss. Skype consultations are usually not an appropriate starting point for someone who has never seen a physician before. The physician who is presently providing care will normally see the patient in follow up to assist in implementing the recommendations. We strongly encourage all patients to discuss whether or not a second opinion (remote) consult is appropriate with their own physician(s) before finalizing an appointment with Dr. Donovan. Although a dermatologist may be familiar with the types of treatments Dr. Donovan may recommend, a non-dermatologist might not be.
2. ONLINE QUESTIONNAIRE SUBMITTED TO OUR OFFICE. We require our online questionnaire to be completed a the time of making a request for a remote consultation. We sincerely regret that if we have not received your questionnaire 1 week prior to the appointment, we regret we will need to re-schedule the appointment. There are no exceptions.
3. BLOOD TESTS AND BIOPSY REPORTS ARE FORWARDED TO OUR OFFICE. Patients MUST submit any blood tests or biopsy results to our office NO LATER THAN ONE WEEK PRIOR TO THE APPOINTMENT. For a list of blood tests we need, please see our REQUIRED BLOOD TESTS. Please gather all previous blood test results (in the past 2 years if possible), previous scalp biopsy reports, consult notes from other hospital/clinic appointments and fax to our Vancouver office at (604) 648-9003 or email to firstname.lastname@example.org. If we do not have blood test results 1 week prior to the appointment, we regret we will need to re-schedule the appointment.There are no exceptions.
4. PATIENT SUBMITS PHOTOS TO OUR OFFICE. We require photos submitted to our office before confirming if we can offer you a Skype consultation or phone consultation. These can be uploaded in the form below or emailed to our office email@example.com or mailed/couriered to our office.
Fee: $ 750
Duration: 45-60 minutes (please set aside this time when planning your appointment)
Please note: We require payment one week prior to the appointment. For example, if your appointment is Jan 14, we require payment for the appointment by Jan 7. If we do not receive confirmation of payment, the appointment will be cancelled and we will need to rebook another date.